Who turns on the ambulance lights?

 

Who turns on the ambulance lights?

At the weekend I was driving with my three-year-old son in the car.

An ambulance tore past with its blues and twos on.

“Was that an ambulance Daddy?” came the inevitable question from the back.

“Yes,” I replied.

“Did it have its flashing lights on Daddy?”

“Yes it did,” I said.

“Who turned them on?”

Going along with it, I replied: “The ambulance driver”.

A few moments silence followed while the information was digested.

Then came the response: “How did he get on to the roof to turn them on?”

We’ve had numerous exchanges like this over the last year.

I’m sure other parents will relate to the sometimes-baffling questions.

His questions often remind me how things are only obvious because of our pre-existing knowledge.

Toddlers have no pre-existing knowledge.

In this way they’re like consumers.

As marketers we often forget how little customers know about our product or service.

But consumers are not thinking about us day-in, day-out.

To market anything successfully we have to appreciate their current knowledge.

Only by understanding this can we communicate a message that will change or develop their mindset.

This is why I’m often struck when prospective clients ask if we have experience in their category.

Obviously we need experience in our area of expertise.

But there’s often an assumption that if we have category experience we’ll do a better job.

I think the reverse is true.

Clients have so much experience in their sector that it’s sometimes hard for them to unlearn this.

A big part of our value is our naivety.

It helps us think like a consumer.

– RG

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Why the Age of Long Copy Isn’t Long Gone

 

Why the Age of Long Copy Isn't Long Gone

The passing of David Abbott last year has prompted many retrospectives of his work.

I've marvelled afresh at brilliant ads like the one below.

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And this

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And this

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Seeing these again has initiated a wave of nostalgia amongst many including myself.

It reminds many of the great work that inspired us to work in this industry.

It's also led many to bemoan the death of the long copy ad.

But if long copy ads were so good, why don't we still make them?

One common reason is the need for ads to work internationally. Clearly this type of advertising is harder to translate. The subtly and finesse of the copy would no doubt suffer in the process.

But another frequent assumption is that people don't have the time or the inclination to read long copy anymore.

Certainly it's true that people are bombarded by more marketing communications than ever before.

And it's also correct that we all process more information than ever before. We take in more than four times as much information every day as we did in 1986 the equivalent of 174 newspapers.

But if this is the case, why am I seeing more and more advertorials? Surely they're just boring long-copy ads.

And why is so much content marketing being produced? If people don't have time for a little ad, what makes us think they have time for an opinion piece?

I am being slightly flippant here and Im certainly not suggesting we all ditch content marketing in favour of a return to long-copy press ads.

My point is that we're asking for more of people's time at the very moment they have less of it to give.

What David Abbott reminds me is that we must still earn people's attention. In the relentless drive to get stuff out there, we musn't forget the need to captivate and persuade whatever the format. This in itself requires an investment of our time, which is also an increasingly scarce resource.

– RG

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An interesting first kiss

 

An interesting first kiss

First Kiss has been watched by over 90 million people to date. You may be one of them (if you haven’t seen it, then take a few minutes to watch it below.)

It was made by the fashion brand Wren to showcase their designs.

The three-and-a-half-minute film shows ten pairs of strangers kissing for the first time.

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It’s particularly interesting because it’s achieved success without being humorous, rude or X-rated.

I remember the first incarnations of viral marketing (as it was called then).

I was working in an advertising agency at the time.

We started receiving an influx of briefs to create viral videos.

The received wisdom at the time was that people only forwarded things that were hilarious or outrageous - preferably both.

This raised questions about what was right for the brand. Often the projects wouldn’t happen because the requisite tone was deemed inappropriate.

Wren has achieved success with a film that taps into other emotions. It’s a genuine and charming portrayal of an awkward moment to which many people can relate. As befits a fashion brand, it’s done with a suitable amount of style and edge.

First Kiss shows that you can achieve success with content that’s right for the brand. You don’t have to sacrifice ‘appropriateness’ for ‘shares’.

The key is to produce content that’s genuinely interesting and connects with people - in whatever way.

This requires a rebalancing of where budgets are invested - away from media and towards strategy, creative and production.

It also necessitates a shift in mindset. There’s no guaranteed level of exposure with social content, unlike with traditional media.

For those that are willing to do this, the financial rewards can be substantial; imagine how much would it would have cost Wren to buy 90 million exposures for a three-and-a-half-minute film via traditional media.

– RG

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That ol’ Razzle Dazzle of Different

 

That ol' Razzle Dazzle of Different

Norman Wilkinson was a talented, if conservative, marine painter and poster artist.

But he had a dazzling idea.

The open waters around the British Isles were a dangerous place for allied ships during the first world war.

Each vessel a sitting duck, unable to hide from the enemy submariners lurking below the surface.

Throughout 1917, merciless German U-boats decimated British and American vessels at an alarming rate.

Hundreds of ships per month lost to their deadly patrols.

At its worst, eight ships per day were consigned to watery graves.

Severing critical British trade and supply links.

Returning from submarine patrol and the dangers of the Gallipoli campaign, Norman Wilkinson began service on a British minesweeper.

It was here that he came up with his revolutionary and experimental approach to naval defence.

An audacious idea that played a vital role in the protection of British naval and trade vessels.

Wilkinson realised that the Admiralty were trying to solve the wrong problem.

It was impossible to find a way to sufficiently camouflage and hide away all ships, in all conditions, at sea.

The variations in sky colour, cloud cover and wave height were simply too many for any typical camouflage colours, such as black, grey or blue, to work.

So he did the opposite.

Wilkinson devised a fiendishly clever plan to draw attention to vessels rather than hide them away.

Favouring disturbance over disguise.

Optically distorting the appearance of each ship to confuse the enemy rather than conceal.

Suitably impressed, the Admiralty made Wilkinson the head of the new dazzle camouflage section.

Influenced by British avant garde painters like Wyndham Lewis and David Bomberg, Wilkinson assembled a team of artists and model makers from the Royal Academy.

Edward Wadsworth, founder of Vorticism the British artistic movement that grew out of Cubism supervised the patterns.

Consisting almost exclusively of women, the team of students from the RA set about the patternation of the ships.

Each side of every vessel a different design.

Every ship an absolute one-off.

Quite literally a work of art.

A cacophony of intersections and angles.

The contrasting geometric shapes and colours interlocked and dissected, creating optical illusions designed to disorientate.

Even the smokestacks were decorated to appear to be leaning in a different direction.

When the German periscopes broke through the waters they had only seconds to locate their target and calculate its speed and course.

Shooting not directly at the ship, but where the vessel would be by the time the torpedo got there.

The problem now facing the German submariners was that the manually operated coincidence rangefinders needed to adjust so that two half-images of the target aligned, completing the picture.

But it was hard to align two halves when what you were looking at didn't make sense: the bold shapes at the bow and the stern broke up the form of the ships.

Making it more difficult for the enemy to calculate an accurate angle of attack.

During the first world war, more than 2,000 Cubism-inspired dazzle ships were operational, and while never scientifically proven, it's safe to say that some patterns worked better than others, and that traveling speeds played a major part.

Recent tests indicate that similar patterns tested on military vehicles, such as Land Rovers, can cause an unguided rocket-propelled grenade, fired at a target traveling around 90km/h, to miss by a metre or more.

The difference between life and death.

Its often all too easy to work within the conventions of a category or situation, gravitating to like-minded ideas.

Take risks.

Iterate as you go, because it no longer takes 100 years to prove your theory.

When you do the polar opposite of what you'd normally do, new ideas, viewpoints and solutions open up in front of you.

The final answer may not end up being the exact opposite, but you'll have more variables on the table in the process.

And possibly a bit of that ol' razzle-dazzle.

– DB

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USS West Mahomet in dazzle camouflage, 1918

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